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Fevino Customer Support

Illuminating Your Experience

At Fevino Industries, we're committed to providing you with exceptional support throughout your journey with our products. Whether you're a homeowner or a government contractor managing large-scale solar installations, we're here to ensure your experience shines bright

At Fevino Industries, we're committed to providing you with exceptional support throughout your journey with our products. Whether you're a homeowner with a smart lighting system or a government contractor managing large-scale solar installations, we're here to ensure your experience shines bright

How Can We Help?

Solutions Tailored to Your Needs

Product Information​

Get detailed information about our solar and automation products

Installation Support

Assistance with installing our solar lights and smart home systems

Troubleshooting

Find solutions to common issues with our products

Maintenance

Learn how to maintain and care for your Fevino products

Warranty Claims

Information on our warranty policies and how to make a claim

Upgrades & Replacements

Explore options for upgrading or replacing your existing products

Training & Education

Access training materials and educational resources

Feedback & Suggestions

Share your thoughts and ideas to help us improve

Our Support Channels

Help is Just a Call, Chat, or Click Away

24/7 Helpline

Call us anytime at 1800-FEVINO-HELP (1800-338-466-4357)

Live Chat

Available on our website from 9 AM to 6 PM, 6 days a week

Email Support

Send your queries to support@fevino.com

On-Site Support

For eligible products and services

Self-Service Portal

Access guides, FAQs, and troubleshooting tools

Mobile App

Get support on-the-go with our Fevino app

24/7 Helpline

Reach out to us on soacial media @fevino_industries

24/7 Helpline

Call us anytime at FEVINO-HELP
1800-212-2020

Live Chat

Chat on whatsapp with our
Customer Support Representative

Email Support

Send your queries to support@fevino.com

On-Site Support

For eligible products and services

Self-Service Portal

Access guides, FAQs, and troubleshooting
tools

Access guides >

Social Media

Reach out to us on each social media on @fevino_industies

Product Manuals & Guides​

Everything You Need to Get Started

Contact Us

Feedback & Continuous Improvement

Your feedback helps us shine brighter. Share your thoughts

Can't find what you're looking for? We're here to help!

General Inquiries

info@fevino.com

Sales

sales@fevino.com

Technical Support

support@fevino.com

Corporate Address

Sr. No. 36/1/1, Sinhgad Rd,
Near Lokmat Press,
Pandurang Industrial Area,
Pune, Maharashtra 411041
1800-212-2020

FAQs

To find the right solar solution, assess your energy requirements, the space available for installation, and your budget. Consider factors such as the amount of sunlight your location receives, the type of lighting needed (e.g., street lights, garden lights), and whether you prefer solar-only options or hybrid systems.

Solar panels require minimal maintenance. It is generally recommended to clean them every 2 to 4 times a year to remove dirt or debris that may obstruct sunlight. Regular checks for any signs of damage or wear in wiring are also advisable

Yes, Fevino solar lights can operate during extended cloudy periods. They are equipped with efficient batteries that store energy for use when sunlight is limited, ensuring functionality even in less than ideal weather conditions.

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.

If your solar light isn’t working at night, check the following:

  • Ensure that the solar panel is clean and unobstructed.
  • Verify that the battery is charged; prolonged cloudy weather can affect this.
  • Check if the light switch is in the “on” position.
  • Inspect for any physical damage or loose connections.

Yes, Fevino may offer options for extending warranty coverage at an additional cost. Check with customer service for availability and terms regarding extended warranties.

Yes, Fevino offers installation services for their solar products. This can be arranged at the time of purchase.

Before installation, ensure that the area is clear of obstructions and that you have access to adequate sunlight. It may also be helpful to have a plan for where you want the lights positioned.

Yes, many Fevino products are designed for easy installation and can be set up without professional help. However, if you are unsure or prefer assistance, consider hiring a professional.

A typical installation of Fevino solar products usually takes between 1 to 3 hours, depending on the complexity and number of units being installed.

Fevino products come with a standard warranty that covers manufacturing defects and performance issues for a specified period (usually around 2 to 5 years). Please check individual product documentation for exact terms.

To initiate a warranty claim, contact Fevino’s customer service through their official website or customer support line. Have your purchase details and product information ready to expedite the process.

At Fevino Industries, we're committed to illuminating your experience every step of the way. From your first inquiry to long-term product support, we're here to ensure your journey with Fevino shines bright